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PromptSpark / Conversation structure

Follow the conversation.

A tree view of the starting question and its connected response paths.

  • What is the purpose of your message?

    Node ID: 1

    • Response: Virtual Urgent Care → Next Node: end
    • Response: Schedule an Appointment → Next Node: end
    • Response: Renew or Refill Prescription → Next Node: end
    • Response: Ask My Provider or Clinic → Next Node: 2
    • Response: Ask a Billing or Insurance Question → Next Node: 3
    • What type of provider question do you have?

      Node ID: 2

      • Response: Visit Follow-Up Question → Next Node: end
      • Response: Test Results Question → Next Node: end
      • Response: Prescription or Prescription Benefits Question → Next Node: end
      • Response: Referrals → Next Node: end
      • Response: Scheduling or Pre-Service Insurance Authorization → Next Node: end
      • Response: New Medical Questions → Next Node: end
    • What type of billing or insurance question do you have?

      Node ID: 3

      • Response: Billing Support and Assistance → Next Node: end
      • Response: Post-Service Insurance or Benefits Question → Next Node: end
      • Response: Payment, Payment Plan, or Financial Aid → Next Node: end
      • Response: Itemized Statement or Receipt Request → Next Node: end
      • Response: Cost Estimate → Next Node: end